problem solving skillsSo you’ve made it as a successful coach, you’re consistently bringing in money, you’ve bossed it as a solopreneur, but you want to scale your business to reach the next level of business mastery. If you want some help handling your business, you might want to hire a work related injury lawyer in case of an emergency at work.

The time has come to hire help, but you’re absolutely terrified of the process and the extra responsibility which comes with it.

Where do you even start? 

Relax, you’re not alone…  if this sounds familiar, you will really want to read this. 

Over the past two decades I’ve worked as a business coach, I’ve hired and fired many people, learning heaps along the way.

Nobody wants their first hire to be somebody who bugs the life out of you, interrupts your work, slows you down when you’re in a state of flow and becomes a thorn in your side instead of the marvelous help you had dreamt about.

We want to avoid this situation at all costs it sucks. I know this because I’ve been there myself. And I know how important it is to hire people with problem solving skills, those who can see the issues that need addressing now, know how to prioritize, and are good at building support for solutions.

To help you on your way, I’ve created a replicable simple new hire onboarding process that will help you succeed with your first hire and focus on enhancing the onboarding experience for employees. You may also use a screening process like the ones on Sterling Check to make sure that you hire the right candidate for the job. An online automated reference checking solution is also a tool that can speed your process and give you deep, comprehensive insights on all your candidates

Hire Onboarding Process

Here we go…

Over the next month document, everything you do in a day, a big notepad or an Evernote app is fine, write down the date and exactly what you did.

Write it all down.

Commit to the practice, it’s only for a month. No excuses. Do not miss a day. 

After the month you have a clear picture of what you do in your business daily, weekly, and even monthly to run it. 

Now review all the jobs, you’re looking for 2 things: 

1. The jobs that can be automated 
2. The jobs that just suck the fun out of ice cream the ones you dread. 

The jobs that can be automated, time to automate those, you’ve been putting it off long enough. Don’t pay someone a regular wage for a job that software does. 

As an entrepreneur your energy is precious.

Many entrepreneurs get burnt out not because they have done too much, but because they haven’t done enough that sparks joy in their daily lives this is why we must outsource.

The jobs that we dread or hate deplete our energy, which is our most precious resource next to time in our businesses. 

Many entrepreneurs think money is our most precious resource in business but the resources we must guard with zeal is our energy and our time, we can not afford to keep doing the things that deplete us if we are to grow and expand.

We can always make more money, however, energy and time are finite resources easily wasted without proper care and attention. 

Now that we have a list of all the jobs we dislike, we have our first job description for your new hire. Just because you dislike those jobs, it doesn’t mean someone else won’t love them!

Online Tools

Now go back to your list and use an online tool like Trello or Asana to write up every job you are now outsourcing.

Once the job title is in, for example ‘Social Media’,  now you fill in the process:

• What tools do you use?
• Is there a special way you like it done?
• Is it a daily, weekly, or monthly job?
• Is there a huge no-no, that you learned the hard way? 
• Add links if applicable 
• Add screenshots or on-screen videos 
• Write the step by step process – so that trained monkeys could do it. 

Yes, this might feel like a lot of work, but trust me it is way easier in the long run.

Once you show your new hire your process in, say a trello board, they will know exactly what to do.

If they forget a job that is not done very often hey presto there is a trello board with all important info, no need for you to stop to show them. 

If your shiny new hire doesn’t work out or leaves down the line, the board is still there to help the replacement out, which means you don’t create a bottleneck in your business while your new hire waits for you to show them what to do. 

It is essential to build a strong culture in your business. You might only be hiring one person but it’s never too early to create a great business culture. 

It is important that these two things are in place before you hire anyone: 

1. Your company’s mission statement – what you do, why you do it, and who you do it for. 
2. Your vision – what you want to achieve and where your company is going, this is the bigger picture. 

It is also important that your colleagues know what wider responsibilities they have.

In my business, it is every employee’s job to work on client acquisition, regardless of the job that they are doing.

It is important that everyone in your organization understands that your customers and clients are your business’s lifeblood, their experience is your top priority.

Focusing so heavily on my client experience and acquisition process has seen my business grow and expand rapidly. Considering the vital role staff plays in this success, outsourcing EuWorkers agence interim for specific tasks can further streamline operations and ensure sustained business momentum.

Now that I’ve shared with you mine, what top priorities do you have in your business?

Good luck with your new hire! 

For more tips and advice join Joanna’s Facebook Group – Agents Of Change or visit her website at www.joannahunter.com