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One Thing: Day 519: The 9 Steps
Day 519: The 9 Steps.
Yesterday I was explaining the importance of pouring gasoline on your client’s core competency versus helping them get excited about their addiction to, NEXT.
Similarly, when a home run hitter falls into a slump mid-season… not a great idea for him to become a pitcher.
Speaking of ridiculous conversations, here’s the kind of conversation my newly minted 80 year old Dad and I have…
Me: Dad are we pyromaniacs?
My Dad: Yes, we arson.
*nice one, Dad*
My Dad: How much did the Pirate pay to get his ears pierced?
Me: A buccaneer.
*nice one, kid*
My Dad: When I worked in a Dublin bar… I’ll never forget when Bono and The Edge
walked in.
Me: What did you say?
My Dad: Not U2 again.
*nice, lets move on Dad*
In other news…
Your life will shrink or expand… in proportion to your courage.
Anyhoo…
Your ONE COACHING THING Today Is:
‘Process For Your Core Competency’
Yesterday I was explaining how Southwest Airlines, Google, Dominos, FedEx, Tony
Robbins etc… have a ‘core competency’ they concentrate on like we do with:
‘Profit Acceleration.’
Once you establish your clients CORE COMPETANCY that needs to be isolated, improved, and continually worked on…
… the same way Southwest Airlines have perfected boarding and unboarding (is
that a word?) a plane and FedEx have perfected getting a parcel to you in less than
24 hours.
How do you document it for the policies and procedure manual?
Here’s a 9 step process for doing so:
Determine if it’s worthy of being the CORE competency and that it will provide a
competitive advantage in the marketplace (overnight delivery for Fedex)
Name it (Drive Thru for McDonalds)
Define the RESULT they’re looking to accomplish (Pizza delivered in 30 minutes or
less for Dominos)
Reverse engineer the process (planning and deplaning the plane for Southwestern
Airlines) and document into steps
Determine quality control for each step (Speed of boarding, unboarding, time to
deliver pizza, possibility of getting a package delivered overnight)
Determine cost control for each step (How much does it cost to get a parcel there on
time, pizza in 30, a plane cleaned and then boarded)
Ensure accurate reporting for consistency of deliverable (create a scoreboard)
Ensure accurate reporting so process can be optimized (can 30 minute delivery
become 20 minutes and can overnight delivery become 12 hours at some stage and
what are the incremental costs VS benefits of doing so)
Be willing to take a step backwards to take multiple steps forward.
Processes matter…
Document them.
You heard it here first.
Now, pick up the phone and go help someone.
Obsessed with your business coaching success,
Karl Bryan aka King Karl
PS. The omnicrom variant showed up in LA and it’s already decided it’s moving to Austin.
PPS. Marriages break up from lack of money… over lack of love X 100.
Business failures lead to destruction, addiction, depression, anxiety, suicides, and unfortunately, far more.
As good business coaches we save marriages, save families, save kids from self-destruction… we save lives!
A true life of purpose.
PPPS. If you’re looking for a proven system to follow for your coaching…. I created Profit Acceleration Software™ as well as our Digital Acceleration Software™ and high-end step by step training to support it…
It’ll teach you ‘How to find any small business owner $100,000 in 45 minutes without them spending an extra dollar on marketing or advertising.’
Imagine finding your annual $12,000 to $50,000 coaching fees BEFORE you started coaching your new clients?! And a proven coaching system created for you to follow with your new coaching client.
Reply to this if you want to start following a proven coaching system.
PPPS. Forward this to someone that needs to subscribe to my daily emails and get a limited time, complimentary subscription to my business coaching magazine go here:
https://thesixfigurecoach.com/subscribe/
PPPPS. They tell me my Podcast is Ric Flair style, Money Makin, Client Getten, Joint Venture Landing, Event Fillin, High-End Coaching Client Findin Gold For Business Coaches.
Entertaining, Informative, Uncensored, Unedited:
Missed a day? Catch up here.
Karl Bryan, creator of Profit Acceleration Software™
Karl is the Founder and Editor-in-Chief of The Six-Figure Coach Magazine and Chairman of Focused.com, home of the largest private community of Business Coaches (24 countries and counting) in the world. His goal is straightforward… to help serious coaches/consultants get more clients. Find out more at focused.com
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